Every shop asks customers to trust them. But customers approve work based on what they can see. Ridgemile helps technicians capture what they find and explain it in plain language, so customers understand the problem and say yes faster.
A voice in camera glasses walks the technician through the inspection, hands-free, and answers questions along the way. What the tech says becomes a clean write-up, ready in the shop’s existing system for the advisor to estimate from and the customer to understand.
We have run shops, worked alongside technicians, and seen where the day gets lost. Ridgemile comes out of that experience, built with the people who do the work.
Ridgemile was founded by Peyton Leveillee, who runs a group of auto repair shops and ran his father’s shop, Brad’s Service Center, and Scott Gardner, former Chief Investment Officer of Teamshares. Our technical lead is Devon Townsend, founder and CTO of Cameo.
The glasses are step one. Next we connect the whole shop, from the bay to the front counter, on top of the systems shops already run. The right information gets to the right person at the right time.